What it is
Report someone getting into your account as soon as you can.
Rules & numbers
- Sending money is limited for 24 hours after you set a new password.
Someone took my account
Next step
Related
- I can't log in…ord 1. On the login screen, tap Forgot password. 2. If your account has an email, tap With my email and enter the 6-digit code sent to you. Rules & numbers - An email code lasts 15 minutes. - Changing…
- Blocking, reporting and chat rules…ms. Some behaviour can lead to a 24-hour mute. How to block someone 1. Open the chat’s ⋯ menu or the player’s card. 2. Tap Block. You can unblock someone in Settings → Blocked, or tap Unblock in a cha…
- Security alerts and account locks…you didn’t make the change, you can report it or lock your account. How to use security alerts 1. If you made the change, tap It was me to clear the alert. 2. If you didn’t make the change, tap Lock…
Was this helpful?
Last updated 13 Nov 2026 · Support Playbook version 20 · Applies to the game as of 14 Nov 2026 (build 1794693678)