What it is
Your email is another way to log in and the only way to receive an emailed password reset link. A confirmed email also counts for the Email ring in Road to Verified and for roles that require an email.
You can’t change your email after it’s saved.
How to add your email
- In Settings, enter your email and tap Save my email.
- Open the link sent to your email to save the address. You can also enter your password with the address in Settings.
If you don’t have an email on your account, you can also add one from the daily Add your email pop-up. Close it to continue; it will appear again the next Lagos day.
Rules & numbers
- A Save my email link lasts 48 hours. You can request up to 5 links a day.
- Your email isn’t saved until you open the link, so you can correct a typo before then.
- You can’t use an email that’s already on another account or add one during a 24-hour hold.
- Settings shows your saved email partly hidden, with a 🔒 and no Change button.
- You can resend an email code or reset link once every 2 minutes. A fresh code or link stays valid if you request another.
- Password reset emails contain a 6-digit code that lasts 15 minutes.
Tips
- The link page tells you if your email was saved, the link expired, the email is already on an account, or you need to wait.
- If the app suggests a correction for a misspelt email address, check it before continuing.
- Don’t post your email publicly when asking for help. Use Ask the team on the login screen.