What it is
Use Forgot password to get back into your account by email or, if available, by answering questions about your account.
How to reset your password
- On the login screen, tap Forgot password.
- Choose With my email or With my username and enter the details requested.
- Open the reset link in your email and choose a new password. If you can’t use email, tap No email? Answer questions instead and answer questions about your own account.
Rules & numbers
- A reset link lasts 30 minutes and works once.
- A reset code expires after 15 minutes.
- A password reset ends your sessions on other devices.
Tips
- Check Spam or Promotions if the email doesn’t arrive.
- If you can’t reset your password, tap Ask the team or contact support from Phone → Support.