What it is
Use Money history to check your transactions and contact support if your balance looks wrong or you have lost progress.
How to report a problem
- Open Bank → Money history and take a screenshot.
- Open Phone → Support → Contact support. Send the screenshot, your @username and what you expected to see.
- If you lost progress after resetting your phone or your game went back in time, tell support the last date your progress was correct.
- If a paid top-up did not arrive, contact support with your @username and checkout code.
Tips
Do not pay or trust anyone who promises to give them to you.