What it is
Give your date of birth when asked. If your account is locked because you entered the wrong year, you can appeal.
How to appeal
- On the login screen, open the age-lock appeal.
- Enter your username, password and real date of birth.
- Tick the Terms box and send your appeal.
Rules & numbers
- You can send up to 5 appeals a day per account.
Related
- Appeal an age lock…incorrectly. How to appeal 1. On the login screen, open the age-lock appeal. 2. Enter your username, password and real date of birth. Tick the Terms box, then send your appeal. 3. If your appeal is ap…→
- Children and ageingWhat it is Engaged or married couples can have up to 3 children. Sims do not age and have no birthdays. Babies reach milestones over real days, and children have game ages. How to have and care for a…→
- Family life…ur children 1. Tap a child at home to see their face, name, age and class, or talk with them about school, your day together, toys, siblings and how fed they are. Your replies can slightly change your…→
Was this helpful?
Last updated 14 Nov 2026 · Handbook version 67 · Applies to the game as of 14 Nov 2026 (build 1794693678)